Privacy Policy

Last update: May 2017

 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use fnbclan.com (“Site”). By accessing or using this Site, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

At fnbclan we care about your privacy. We do not sell or rent your personal information to third parties. We do not disclose it to others except as required to provide you with the services of the fnbclan.com website (“Site”), meaning – to allow you to buy, sell, share the information you want to share on the Site, pay for products, post reviews and so on.

 

We collect information that you provide us or voluntarily share with other users, and also some general technical information that is automatically gathered by our systems, such as IP address, browser information and cookies to enable you to have a better user experience and a more personalized browsing experience.

 

Information that you provide us in the process of the registration will remain private and secure – including your contact information.

 

Information that you choose to publish on the site (photos, text, reviews, deliveries) – is no longer private, just like any information you publish online.

 

Technical information that is gathered by our systems, or third party systems, automatically may be used for Site operation, optimization, analytics, content promotion and enhancement of user experience. We may use your information to contact you – to provide notices related to your activities, or offer you promotions and general updates, but we will not let any other person, contact you, other than through your user login.

 

The above are just the highlights. We encourage you to read more about information we collect, how we use it, and more in the long version of our privacy policy below.

 

The Longer Version

FNBClan respects your privacy and is committed to protect the personal information of its users – buyers and visitors browsing the site (“Users”). We believe that you have a right to know our practices regarding the information we may collect when you visit and/or use our website [http://fnbclan.com] (the “Site”). This policy explains our privacy practices for the Site and services provided by FNBClan. By accessing and/or using the Site and its related sites, applications, services, goods and/or registering for a FNBClan account, you consent to the terms and conditions of this privacy policy, including to our collection, use, disclosure, processing and retention of your personal information. You can also learn how to limit sharing of information in this policy.

 
Information We Collect

When you register to the Site we ask you to provide certain personal information, including a valid email address, location and username. We may collect additional information such as physical address and additional authentication information, to provide you with the services you need (such as payment or withdrawal of funds, sending physical goods), or to ensure the marketplace integrity (for example, prevention of fraud). We collect information to provide better services and enhanced user experience to all of our Users.

 

In addition, we collect information while you access, browse, view or otherwise use the Site. In other words, when you access the Site we are aware of your usage of the Site, and may gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and all communications recorded by Users through the Site. We use that information to enhance user experience, personalize your browsing experience as well as monitor the Site for fraud and inappropriate content or behavior. We may also collect supplemental information obtained from third parties such as demographic and navigation data.

 
Additionally, in order to improve your online experience at fnbclan, we have implemented impression reporting. While you view our ads, we may gather user Global Unique Identifier, http request data like, user agent, ip, host, url, country/continent from which request made, browser info, device/operating system/operating system version.

 

 

Once you register, your username and additional information regarding your activity is made public and is visible to all Users of the Site. This information includes photos you upload, your published portfolio, ratings, and additional information you may choose to add to your profile.

 

How do we collect Information?

You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, and by posting and sharing additional information voluntarily. This can include information about sellers and their Gigs, User’s location, sharing of portfolio, ratings and feedbacks by buyers and anything you choose to add to your user profile. We also collect technical information indirectly and automatically through our systems. This information may include logging your Internet Protocol (IP) address, software configuration, operating system and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our Site. Cookies do not contain any personally identifiable information. You can find further information about Cookies in this policy below, under cookies and Local Storage.

 
How do we use the Information collected?

We use personal information only as appropriate to provide you with quality service and security. For example, we may use the information collected from you to verify your identity. We may also use this information to establish and set up your account, verify or re-issue a password, log your activity and contact you from time to time. The information helps us improve our services to you, customize your browsing experience and inform you about additional products, services or promotions from Fnbclan that may be of interest to you. In addition, this information helps us track any fraudulent activities and other inappropriate activities and monitor content integrity.

 

We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms and take other actions permitted by law.
Sharing Personal Information with Third Parties

 

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

 

We may combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising.

 

We may provide your personal details to third parties, only in order to operate the Site, and prevent fraud and illegal activities, as detailed below:

to service providers for the purpose of opening, operating and servicing your account (example – payment vendors, CRM systems, mailing systems or technical consultants);
to respond to a subpoena or court order, judicial process or to regulatory authorities; and
to protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities. We do not collect credit information; but allow our payment vendors to collect information for the purpose of collecting payments from buyers on the Site or transferring payments to sellers on the Site. We are not exposed to the payment information provided to our payment vendors, and this information is subject to the privacy policy applicable to the payment vendor.